Refund Policy

Effective Date: January 2025

At Hooligans Soap Co., we strive to provide high-quality products and excellent customer service. Please review our refund policy below for details on how we handle lost or damaged items.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for items once they have been purchased, except under the circumstances outlined below.

Lost Items

If your order is lost during shipping, we will issue a full refund for the purchase price. Please contact us with your order details if you believe your package has been lost.

Damaged Items

If your item arrives damaged during shipping, we are happy to provide an exchange for the same item. To request an exchange:

Contact us within 7 days of delivery.
Provide proof of damage, such as photos of the damaged product and packaging.

Once approved, we will ship a replacement item at no additional cost to you.

How To Contact Us

If you experience issues with your order, please reach out to us:

- Email: NATALIE@HOOLIGANSFARM.COM
- Phone: (734) 358-3471

We aim to resolve all issues promptly and to your satisfaction.

Policy Updates

Hooligans Soap Co. reserves the right to update this refund policy at any time. Please check this page periodically for any changes.

Thank you for choosing Hooligans Soap Co.!